Refund Policy

Genius Prep Academy is operated by Edbridge Scholars. Payments are processed by SSLCommerz, and charges appear on your statement as Edbridge Scholars.

All purchases are final

Course purchases are non-refundable. Our courses are digital products delivered immediately: the moment a payment completes, the full course unlocks and every lesson is available to watch. Because the material cannot be returned once it has been accessed, we do not offer refunds or exchanges.

Try the course before you buy it

This is why the first lesson of every course is free. Create an account and watch it in full before paying anything. It is the same instructor, the same format and the same standard as the rest of the course, so you can judge for yourself whether it suits you. We strongly recommend doing this — it is the only way to know, and it costs nothing.

What you receive

A purchase gives you access to that course for 12 months from the date of purchase. Premium gives you every course for 12 months, including any course we publish during that period.

If something is broken on our side

This is not a refund question — it is our obligation. If a video will not play, a lesson will not load, or promised material is missing, tell us and we will fix it. If we cannot make the course usable, we will refund you in full. You are paying for working material, and if we fail to deliver it, you get your money back.

Duplicate or failed charges

If you were charged twice for the same course, or charged without receiving access, that is a payment error rather than a refund request. Contact us with your order reference and we will return the incorrect charge in full.

Contact

Email sat.edbridge@gmail.com from the address on your account, including the order reference from your receipt. We aim to respond within 3 working days.

See also our Terms of Service.